Tokyo Serviced Apartments | Tokyo Apartments

Customer Testimonials

Rafael san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
The staff is very friendly. They were flexible to meet my family's different needs and requirements, and even showed us houses from other agencies as per our request.

They also negotiated on our behalf with the landlord, and got things for us that were beyond our requirements. updated - 2016/11 -

Caroline san
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Service:
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
Enplus is a truly professional company, and a pleasure to work with. I was concerned that I wouldn’t be able to find an apartment in Japan that met all my needs and was in budget, but Enplus found several great options. They only showed me high-quality properties, that ticked all of my boxes and met my budget. I’d highly recommend then to anyone relocating to Japan. updated - 2016/11 -

Michiel san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
Enplus was an amazing support during my relocation to Japan. I didn't encounter any issues thanks to their great services and fast speeds of response. Even though I arrived much later than expected from the airport, the staff provided excellent support upon my arrival. updated - 2016/11 -

Thien-Anh san
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Service:
Contract: Individual Contract
Length: Long Stay
(Over 1 year)
Purpose:
My experience with Enplus has been great.

First, the English level of my agent was excellent. Thanks to that, I was able to understand the Japanese renting system in detail. As a foreigner, that wasn't an easy task! You have to deal with the guarantor system, key money, renewal fees, etc.

During our first interview, I explained my circumstances and criteria. My agent then introduced me to several properties. Before visiting, he made sure that the owners accepted renting to foreigners.

As I was in a hurry to move in, he made the paperwork very quickly, and negotiated with the owner for me to move into the apartment at the earliest date.

My agent set up the utilities for me (water, gas and electricity) so that everything was ready when I moved in.

And anytime I had an issue after moving in, he readily assisted me (problems with furniture delivery, clogged toilet, etc.) updated - 2016/09 -

Tobias san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
Very professional, agile and friendly staff. Good portfolio of properties in Tokyo. It didn't take long for us to find the perfect apartment. We were very satisfied with the service Enplus provided us. updated - 2016/09 -

Sidney san
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Service: Serviced Apartments
Contract: Individual Contract
Length: Short Stay
(Less than 3 months)
Property: APA SERVICED RESIDENCE AKIHABARA
Purpose: Pleasure
The choice of the property was a wild range and the availability was good for us to choose the location and size of the property freely. The contract system was good and direct, we did not need to concern much to complete the contract signing process. updated - 2016/08 -

Katie san
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Service: Rental Apartments
Contract: Individual Contract
Length: Long Stay
(Over 1 year)
Purpose: Business
Moving from Australia to Japan was very stressful and not knowing the language was a major concern. However the Enplus team organised everything for us, and they made the whole process stress-free from start to finish. I would highly recommend their services! updated - 2016/07 -

Mengya san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
The leasing consultant of your company is very kind and responsible. The property Selection meet my expectation and the leasing consultant help me to select a few option high efficiency. When I relocated to the new house, the leasing consultant help me to check the damage carefully, and explained the using and charging of the gas, electricity, internet and so on in detail. Since my contact is sign by the company, I have no idea of the process, I just provide the copy of my passport for the application. It is easy and convenient. I will choose your company again if necessary. updated - 2016/05 -

Marie san
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Service: Serviced Apartments
Contract: Individual Contract
Length: Short Stay
(Less than 3 months)
Property: Tokyo Apartments Central Tokyo GINZA
Purpose: Business & Pleasure
I am impressed by the level of helpfulness and the speed with which every request is handled. The Apartments are always clean and in perfect order, it is easy to get help and the staff I have met is very kind and helpful. I don't see how it could get better! updated - 2016/05 -

Imelda san
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Service: Serviced Apartments
Contract: Individual Contract
Length: Short Stay
(Less than 3 months)
Property: APA SERVICED RESIDENCE AKIHABARA
Purpose: Pleasure
Our agent was responsive and helpful, she even suggested and provided information on additional futon or baby cot rental which were very helpful to us. The checking in procedures and location map and instructions were simple and informative. Thank you very much! updated - 2016/04 -

Maxime san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
All the process went very well, including house hunting, opening bank account etc. Everyone was very reactive when I had some concerns or questions. I really appreciated the kindness of the people I was in contact with. Regarding the house hunting more specifically, I visited many apartments and every time, agent drove me by car and provided me with all the information I need at that time.
So thank you for everything and I would recommend Enplus with any doubt ! updated - 2016/03 -

Amit san
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Service: Rental Apartments Relocation Service
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
During my relocation to Japan, the Enplus team has displayed strong expertise and preparation and which made my movement very smooth. I would like to use their services again in future and would recommend to others as well. Leasing consultant was very cooperative and patient in providing various options according to my need. I can say that i got the best apartment according to my personal and family needs. I couldn't have asked for more. updated - 2016/02 -

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