Tokyo Serviced Apartments | Tokyo Apartments

Customer Reviews

Luis san
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Service: Serviced Apartments
Contract: Individual Contract
Length: Short Stay
(Less than 3 months)
Property: APA SERVICED RESIDENCE AKIHABARA
Purpose: Business
The rental procedures are very complicated in comparison of other like airbnb, some services hotels and so on. updated - 2017/02 -

Ivan san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
Generally speaking I was very happy with the service provided. The agent was very accommodating and welcoming - it was my second day in Tokyo.

The properties shown all matched my requirements and I was happy with the final selection. updated - 2017/02 -

Nicholas san
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Service:
Contract: Individual Contract
Length: Long Stay
(Over 1 year)
Purpose:
The staff were efficient, responsive and hard working.
They made the effort to understand what I was looking for acted quickly and worked hard to negotiate the best deal.
I would recommend them to anyone. updated - 2017/02 -

Aaron san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
The staff was amazing - communication was fantastic, and she was very pleasant. We enjoyed working with her during our house hunt, during move in, and afterwards for follow up questions. She represented the company well, and we appreciated her help! updated - 2017/01 -

Rafael san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
The staff is very friendly. They were flexible to meet my family's different needs and requirements, and even showed us houses from other agencies as per our request.

They also negotiated on our behalf with the landlord, and got things for us that were beyond our requirements. updated - 2016/11 -

Caroline san
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Service:
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
Enplus is a truly professional company, and a pleasure to work with. I was concerned that I wouldn’t be able to find an apartment in Japan that met all my needs and was in budget, but Enplus found several great options. They only showed me high-quality properties, that ticked all of my boxes and met my budget. I’d highly recommend then to anyone relocating to Japan. updated - 2016/11 -

Michiel san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
Enplus was an amazing support during my relocation to Japan. I didn't encounter any issues thanks to their great services and fast speeds of response. Even though I arrived much later than expected from the airport, the staff provided excellent support upon my arrival. updated - 2016/11 -

Thien-Anh san
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Service:
Contract: Individual Contract
Length: Long Stay
(Over 1 year)
Purpose:
My experience with Enplus has been great.

First, the English level of my agent was excellent. Thanks to that, I was able to understand the Japanese renting system in detail. As a foreigner, that wasn't an easy task! You have to deal with the guarantor system, key money, renewal fees, etc.

During our first interview, I explained my circumstances and criteria. My agent then introduced me to several properties. Before visiting, he made sure that the owners accepted renting to foreigners.

As I was in a hurry to move in, he made the paperwork very quickly, and negotiated with the owner for me to move into the apartment at the earliest date.

My agent set up the utilities for me (water, gas and electricity) so that everything was ready when I moved in.

And anytime I had an issue after moving in, he readily assisted me (problems with furniture delivery, clogged toilet, etc.) updated - 2016/09 -

Tobias san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
Very professional, agile and friendly staff. Good portfolio of properties in Tokyo. It didn't take long for us to find the perfect apartment. We were very satisfied with the service Enplus provided us. updated - 2016/09 -

Sidney san
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Service: Serviced Apartments
Contract: Individual Contract
Length: Short Stay
(Less than 3 months)
Property: APA SERVICED RESIDENCE AKIHABARA
Purpose: Pleasure
The choice of the property was a wild range and the availability was good for us to choose the location and size of the property freely. The contract system was good and direct, we did not need to concern much to complete the contract signing process. updated - 2016/08 -

Katie san
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Service: Rental Apartments
Contract: Individual Contract
Length: Long Stay
(Over 1 year)
Purpose: Business
Moving from Australia to Japan was very stressful and not knowing the language was a major concern. However the Enplus team organised everything for us, and they made the whole process stress-free from start to finish. I would highly recommend their services! updated - 2016/07 -

Mengya san
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Service: Rental Apartments
Contract: Corporate Contract
Length: Long Stay
(Over 1 year)
Purpose:
The leasing consultant of your company is very kind and responsible. The property Selection meet my expectation and the leasing consultant help me to select a few option high efficiency. When I relocated to the new house, the leasing consultant help me to check the damage carefully, and explained the using and charging of the gas, electricity, internet and so on in detail. Since my contact is sign by the company, I have no idea of the process, I just provide the copy of my passport for the application. It is easy and convenient. I will choose your company again if necessary. updated - 2016/05 -

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