Customer Reviews

Working with Enplus to find an apartment in Tokyo was a wonderful experience. Prior to searching, we provided our consultant with some desired features and the apartments he showed us took this into consideration and we could have lived in any one of the places he showed us. We took 2 full days to look at options, and he truly understood what we were looking for. He negotiated on our behalf, helped to ensure that our car fit in the parking space, took time to measure and document and translate anything we needed. He even offered to bring us his ladder for a light installation. Great support! updated - 2017/11 -

Very easy to communicate with, even in English. Responsive to emails and helpful with guidance. Would recommend using them for a short stay. Easy to setup and use. updated - 2017/07 -

I was provided efficient service from the Enplus associates I dealt with. I appreciate their prompt replies to any questions and their extreme professionalism. I was able to find a new apartment very quickly and the process was seamless. I would highly recommend using this service. updated - 2017/05 -

I was referred to Enplus by my colleague when relocating to Tokyo and needing a permanent apartment. The search went smoothly and eventually we were able to locate a good apartment that I am currently living in and very satisfied with. Although I don't speak any Japanese I had no problems at all with communicating with Enplus which was a positive surprise. updated - 2017/05 -

We had a great experience with Enplus - We were
able to quickly find a property aligned with our needs. Enplus was
courteous and professional and our agent was able to answer our
questions quickly. Recommended. updated - 2017/04 -

As my company often use your services, I received emails from Enplus on my professional mail box to help me moving to Japan.
Enplus provided assistance for:
- Visa obtention
- Temporary housing
- apartment hunting
- others
Enplus have been very helpful and efficient with everything. updated - 2017/03 -

The rental procedures are very complicated in comparison of other like airbnb, some services hotels and so on. updated - 2017/02 -

Generally speaking I was very happy with the service provided. The agent was very accommodating and welcoming - it was my second day in Tokyo.

The properties shown all matched my requirements and I was happy with the final selection. updated - 2017/02 -

The staff were efficient, responsive and hard working.
They made the effort to understand what I was looking for acted quickly and worked hard to negotiate the best deal.
I would recommend them to anyone. updated - 2017/02 -

The staff was amazing - communication was fantastic, and she was very pleasant. We enjoyed working with her during our house hunt, during move in, and afterwards for follow up questions. She represented the company well, and we appreciated her help! updated - 2017/01 -

The staff is very friendly. They were flexible to meet my family's different needs and requirements, and even showed us houses from other agencies as per our request.

They also negotiated on our behalf with the landlord, and got things for us that were beyond our requirements. updated - 2016/11 -

Enplus is a truly professional company, and a pleasure to work with. I was concerned that I wouldn’t be able to find an apartment in Japan that met all my needs and was in budget, but Enplus found several great options. They only showed me high-quality properties, that ticked all of my boxes and met my budget. I’d highly recommend then to anyone relocating to Japan. updated - 2016/11 -