お客様の声

I would definitely recommend Enplus to a friend or colleague as I felt that they made moving from London to Tokyo a very easy process for me. They were also very helpful when i moved to my new area in showing me supermarkets and how to register as a resident of Tokyo in the city office. updated - 2014/11 -

Enplus has helped me to find my lease apartment within two weeks time. Their leasing consultants were friendly and approachable. They have demonstrated the high professionalism in delivering their services. updated - 2014/11 -

The agent was very professional and provided very good service from Day 1. No other real-estate agent came to pick me up at my office in their car to take me around potential listings. updated - 2014/09 -

Good service and phenomenal availability even on the weekend. No language or culture barriers. Friendly and competent. So overall I was absolutely satisfied with the service and can highly recommend Enplus. updated - 2017/11 -

Two main qualities were noticed by Enplus - flexibility and responsiveness. Much appreciated. Some properties could have been eliminated from the initial visits as they did not fully fit my requirements. updated - 2017/11 -

It has been recommended by some friend because they had very good experience. I was not disappointed. The consultant quickly understood my wish and need and suggest only apartment I liked. He was responsive and helpful from the beginning until the moving in day. I have been helped for choosing but also for setup electricity, gas, ... I would never find something as good as I have today only by myself. updated - 2017/11 -

The service was great overall, even though we had some specific requests, our agent was able to sort things out quickly and giving us all the required information and support. Our agent was professional, friendly and also spoke good English, which was really helpful. updated - 2017/11 -

We have been extremely impressed by the professionalism shown by your company. In particular we would like to compliment pur consultant for her outstanding ability to understand our needs. This is our sevenths move in in a last 15 years. We have encountered many letting agencies during this time. None compare to the standards demonstrated by your agency. We will have no hesitation In recommending your agency and your agent. updated - 2017/11 -

All the agents were super nice and tried their best to find one that fits my need/ask. Even after I moved in, she helped me connecting all the utilities and stuff. Very satisfied. updated - 2017/11 -

Enplus has been immensely helpful in my move in
Japan. They were there every step of the way from housing me in a
serviced apartment when I landed to helping me navigate the
complicated apartment rental process. I likely would have been
totally lose without their help. Things got complicated for me pretty
quickly, as I initially arrived without a work visa. This made
finding apartments that would even accept me as an applicant pretty
difficult, let alone an apartment in which I was actually interested.
But fortunately Enplus was able to do just that. They spent time with
me to ensure that I found a place I was happy with, that I could
afford, and most importantly that would even accept my application.
Throughout the process I continued to run into issues; I had visa
delays, issues sending payments, issues sending correct payment
amounts due to currency exchanges, and Enplus continued to stay with
me to ensure that I was able to complete each step and successfully
move into my apartment. Now that I moved in Enplus has continued to
help me, ensuring that any issue I have with my apartment gets
addressed in a reasonable amount of time. It's especially difficult
for me with the language barrier, but they have made themselves more
than available to be ready to help whenever I should need. updated - 2017/09 -

Thanks to the leasing consultant, we were able to stay in our favourite building in Tokyo, just moving to a different apartment. He arranged a difficult negotiation within our challenging moving deadline. He also helped us with installing our new utilities accounts, which was difficult because of language and complex application forms. updated - 2017/09 -

The staff went above and beyond to help me move in to my apartment given my crazy schedule which forced to be away half of the time, he was able to get all of the paperwork done for me and likewise abide to my schedule updated - 2017/08 -