お客様の声

Very good and prompt services. Only problem was that the front desk in my place was kind of disconnected. I felt like I was living in a separate building. Everytime I have a question, I have to explain that I live in a serviced apartment, and then they have to pull up my folder, and it takes a while. updated - 2016/12 -

Enplus provided all the help required from the start of temporary resident to permanent residence. No problem faced during this transitional period, but even then further improvement in selection of the quality furniture is needed.

I appreciate the way of working of the enplus staff and say thanks to all who helped me in those days when I was new-one in this city. updated - 2016/12 -

The person that helped me with my contract process was great to engage with. Very clear communication skills, and patient in addressing my concerns, while also providing options to my request. updated - 2016/12 -

The contract procedure went very smoothly and got support in every step. Also the replies were always very quick. updated - 2016/11 -

The staff was very patient and helped me found a wonderful apartment! We ran into some abnormal issues after I moved into my favorite apartment, she acted very professional and did lots of extra work in order to resolve the problem for me. I feel very lucky and appreciate that I happened to be with such a great agent! updated - 2016/11 -

Actually it's company's decision to select relocating service and luckily i receive good help and very friendly guideline and servicing people.The guideline includes not only the introduction in the apartment and also community exploration. Very good to receive the service from Enplus as it's professional and relocating service to make people comfortable and easy to live in Tokyo and more enjoy the life. updated - 2016/11 -

Once in contact with someone I was provided many options for where to stay and had most, if not all, of my questions answered. updated - 2016/09 -

Enplus has provided me with a great service. The staff was very efficient and only showed apartments that was according to my requirements and preferences.The responses was very quick despite I knew that she was on holiday.

I can't thank her enough for her support.

Every need was met and I would recommend both Enplus and the staff to everyone.

Thank you! updated - 2016/09 -

Thank you for your support on locating the place to live. your employee service was excellent for recommending candidate houses. when taking a look at the places, your employee provided car driving service as well. that was very convenient for foreigners who are not familiar to Tokyo area. within one day we found the right place to live, because you provided several good places which you prepared for customers. updated - 2016/09 -

Excellent service. From being picked up at my hotel, great choice of properties to inspect, prompt response to my questions and skillful negotiations with the property landlord.Good follow up with regard to my moving in date and explanation of insurance and cleaning when I vacate. updated - 2016/08 -

Enplus understood what we are looking for and showed us a few options that matched our criteria. The agent was upfront about the availability of apartments and that helped us make a decision that we are very happy about! Thank you for all your time, effort and help. We'd easily use Enplus again. updated - 2016/08 -

-Very helpful for non-native speaker to have guidance from a professional organization such as Enplus. Everything was covered, from utilities to contracts which made my life much easier. updated - 2016/08 -