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- Contact our English speaking consultants via phone or email for a free assessment.
- We do a personal search and provide you with properties that meet your criteria.
- The more information you can provide us with will give you the best recommendations.
- We will send you an Application form via email. Please fill it out and return to us.
- We will also require a scan/photocopy of your Passport information page and for any additional guest staying with you.
- Once we receive this information, we submit the application to the property owner. The application process usually takes between 1-2 working days.
- Once your application has been approved, the person taking responsibility for the apartment will need to sign the contract. Contract documents and invoice are sent to you by email or fax.
- Once you have signed the documents, please fax or email these back to us. An Original set of documents will need to be signed upon your arrival.
- We will send you an invoice. Please make payment prior to your check in.
Rent / Final cleaning / others: Bank transfer, cash, or credit card
Deposit: Bank transfer or cash payment only.
- For cash payments, you will need to come to our office.
- A move-in time will also need to be organised.
- After we receive your signed documents and confirm that payment has been received, we will inform you of all the check-in instructions. (Map, Key pick up etc)
- Please submit "move in check sheet" (damage check) in three days of your arrival. If not we consider no damage exists before your check in.
- For a request of stay extension, notify 2 weeks prior to the expiry date. We may arrange it if rooms are available.
-Check out time is 12:00 pm. If you would like a late check out, please contact us in advance. Key is to be returned at Front desk or into the mailbox (your room number)
-If no damages to the apartment have occurred and there are no outstanding payments, your deposit will be refunded in approximately 1 month after the room is vacated. All the transfer expense is on your side, and please note that transfer fee to overseas costs 4,000yen to 6,000yen.