Customer Reviews

I am very pleased with the service starting from the consultant and the cleanliness of the apartment. The apartment was very clean and have everything that we needed. The consultant was very accommodating and was very pleasant to communicate with. She speaks very good English and was very helpful. updated - 2016/02 -

Had a great stay at the apartment! Very well located. Enjoyed it very much. The building was very well kept and had everything that I needed in place. The direction manual was helpful and informative. The building is just off the subway line and was very easy to get to and from. Very nice neighborhood updated - 2016/02 -

Very efficient, reactive and proactive agency.
I was under a huge time constraint and we succeeded to find a very nice property, matching my criteria in a very short period of time.
The only drawback is the website featuring properties not available.
My agent was very efficient and understanding of my rush situation.
It was a pleasure working with him on the search of property. updated - 2016/01 -

The staff really gone through everything with every detail possible during my request to chose of the apartment. My consultant really guided me through almost everything with my inquiries. My consultant responded very fast and very very useful. Really a satisfying first time experience for me staying in the apartment, not to mention its much much cheaper than the hotel i normally stayed, will definitely do it again. updated - 2015/12 -

I satisfied with the apartment. The apartment is at pretty well location, near to my office, convenient to shopping, transportation and safe. My room is toward to the north, sunny and warm, I like it.
I satisfied with your service. Especially at the beginning, your staff took me to look at many apartments for my choice to cater the needs of your customers, I really appreciated it.
Thank you very much.
Ning Wei updated - 2015/12 -

I have been coming to Japan every year since 2007, and every year I stay at Central Crib Roppongi which is looked after by Enplus. Every year has always been the same: very comfortable apartment, great service, centrally located and just really convenient throughout! updated - 2015/12 -

Service is great - easy to find the apartments, the welcome and move in information is very detailed and clear - it's an easy process to find the right apartment in the best location using your website, setting everything up and moving in. Your staff are excellent, polite and professional. Always a pleasure staying in your apartments - I think this is the 10th time I stayed with your apartment. Your consultants speak great English and are helpful and always ready to help. updated - 2015/12 -

The teams were excellent and made our relocation much easier. Everything from finding and measuring our apartment to getting schools for the kids, the team was a pleasure. Were allegedly they were looking out for us. updated - 2015/12 -

The service was fine. I would rate it higher, but I never saw one of your representatives. Just a little weird. Just fine! Deal with everything quite well, in a quick and professional manner. updated - 2015/12 -

Reactive customer service for reservation
Efficient service to answer any question
Complete guide in the apartment about elecronic devices, internet, garbage etc updated - 2015/11 -

It could be quite taxing trying to find a suitable apartment in Japan, especially when you don't have the necessary documents yet (Resident card..etc)

However with the help of EnPlus, manage to find a foreigner friendly service apartment.

kudos to them! updated - 2015/10 -

I am very appreciated your staff since I am looking and reserve this Apartment from beginning. My agent is very hospitality and kindness. updated - 2015/10 -