Customer Reviews

My agent was amazing. she did everything possible to ease my stay.
always very responsive and helpful and at immediate timing. updated - 2015/08 -

All very good.
Very nicely appointed. Great communication with my agent in getting accommodation arranged. It made the whole process of arriving stay and departure very pleasant. I would definitely recommend EnPlus to friends and colleagues who require Service Apartments in Central Tokyo. updated - 2015/07 -

Friendly and helpful.they are always wearing smile. Dressed up very neatly. Very polite and courteous. My agent was very helpful and understanding. She made sure that she understood our needs and provided for them as agreed. She immediately replied to our emails that helped us indeed fast. updated - 2015/07 -

Good and hospitable people I interacted. updated - 2015/07 -

The team of enplus has a very good professionalism and they are　very pleased to make sure that everything is good.
All the propositions are done in accordance with needs.
I am satisfied with this collaboration with enplus. updated - 2015/07 -

The staff had been so efficient in preparing rental documents and check in and out procedure. They contacted me by emails as soon as possible to answer my questions once they got into office. updated - 2015/06 -

My girlfriend and I had a fantastic experience working with Enplus to find our new apartment.

Communication was fast, courteous and accurate. We were shown a wide variety of apartments matching our needs.

Should we ever need to search for a new place in Tokyo, we will not hesitate in liaising with Enplus again. updated - 2015/06 -

Great service even when owner was being difficult. Also offered quite a few options for different areas, each of which met my minimum requirements. Very professional and communication was really easy. updated - 2015/06 -

Overall Good service provided and good support. updated - 2015/06 -

So much better and more fun than staying in a hotel for this type of longer stay. It was quite easy to pick up the key, however, if one does not know Tokyo at all it might have been more difficult. updated - 2015/06 -

Only challenge was in emergency we has to always walk down to the hotel reception. The number for reception never was answered. But when we went down all hotel reception staff were helpful. updated - 2015/06 -

Service really exhaustive and efficient. Everything has been planned/organised really quickly and total support was provided before and during my stay.
Requests of advance check in (in the day) and postpone check out (in the day) were kindly satisfied. updated - 2015/06 -